• How to make your customers not disappointed with you?

  • For a purchasing or selling process, it takes a few days from the beginning of the consultation to the receipt of the goods quickly, and a few weeks, months or even a year for the slow ones (such as tools for auto parts).
    During this period, everyone will spend a lot of time on it, for example, initial inquiry, quotation, price negotiation, contract signing, repeated design revisions, small troubles in the production process, and constant problem solving to ensure delivery.It's hard to keep the delivery time. At this time, you tell your customers that you can ship on time, and you are still happy to think that the goods are finally shipped. However, when your customers receive the goods and opens the package, they find that the product is damaged.

    What do your customers think at this time?The customer contact with you and tell you that the packaging of the received product is bad, resulting in a certain degree of damage to the product. You explain to the customer that the product was well packaged when it was shipped.

    But the problem has already occurred, we still have to solve it, right? At this time, it is necessary to act according to the contract. Insurance, compensation, etc. 

    After this happened, have your customers' trust in you decreased?

    In order to avoid recurrence,we need to think of ways on the product packaging. Reinforced packaging, pad foam or bubble bags, etc. But how do we know if this reinforced packaging will protect the product? We need to use a Transportation Vibration Testing Machine to do test.

    Universal Vibration Test Machine/Simulated Transport Vibration Tester is applied to test the vibration-resistance of packed Toys, electronics, furniture, gift, ceramics, equipment, etc., under simulated transport conditions, according to American and EU transport standard (ASTM,IEC).According to statistical data, improving the design level by 3% will increase recycling by 20% and reduce unnecessary expenses by 18%.The Maximum load is 1000kg.

    There is the working video:https://youtu.be/R8mhuKibd3g

    More information please refer:https://www.labtesting-equipment.com/sale-24273368-astm-iec-1000kg-transportation-vibration-tester-for-package.html

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